Some systems are experiencing issues

Past Incidents

16th May 2024

HostPapa Dashboard HostPapa Dashboard accessibility issue

HostPapa Dashboard accessibility: May/15/2024 - 12:30 PM EDT

HostPapa Dashboard is having maintenance performed on it.

We sincerely apologize for any inconvenience caused. We will post an update once it's available.

15th May 2024

Web Hosting S125 - Database Connection Error

INVESTIGATING: MAY/15/2024 - 04:25 AM EST

Our Server Health team is investigating performance issues affecting server S125 involving MySQL (database server).

Our team is working diligently to rectify the issue. Rest assured, we will post updates as soon as possible.

COMPLETED: MAY/15/2024 - 01:30 PM EDT

The emergency maintenance has been completed, the DB connection error on server S125 was resolved, and the server is operating normally again.

Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.

You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
Web Hosting S125 - Database Connection Error

COMPLETED: MAY/15/2024 - 03:15 AM EST

The emergency maintenance has been completed , DB connection error on server S125 was resolved, the server is operating normally again.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

INVESTIGATING: MAY/15/2024 - 01:35 PM EST

Our Server Health team is investigating performance issues affecting server S125 involving MySQL (database server).

Our team is working diligently to rectify the issue. Rest assured, we will post updates as soon as possible.

14th May 2024

Web Hosting sh-cp3.buf1 - Emergency Maintenance

COMPLETED: MAY/14/2024 - 09:50 AM EST

The emergency maintenance has been completed and the server sh-cp3.buf1 is operating normally again after closely monitoring it.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

EMERGENCY MAINTENANCE: MAY/14/2024 - 08:35 AM EST

Server sh-cp3.buf1 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

Web Hosting HP251 - Emergency Maintenance

COMPLETED: MAY/14/2024 - 07:10 AM EST

The emergency maintenance has been completed and the server HP251 is operating normally again after closely monitoring it.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

EMERGENCY MAINTENANCE: MAY/14/2024 - 04:10 AM EST

Server HP251 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.